In 2015, Public Health England (PHE) published an expert independent review (1) concluding that:
This statement was reviewed and confirmed in 2019 (2) : “Combining EC (the most popular source of support used by smokers in the general population), with stop smoking service support (the most effective type of support), should be a recommended option available to all smokers.”
All of our products have been emission tested in line with the requirements of the Tobacco Products Directive (TPD), and notified where appropriate. None of our products contain substances banned by the TPD.
Contrary to common belief, the optimal nicotine level is not directly related to the number of cigarettes smoked per day.
Nicotine in an electronic cigarette has two purposes: to fill the craving effect during the smoker's withdrawal, and to mimic the throat sensation associated with cigarette smoking. The level of nicotine used must therefore meet these two functions.
A recent study suggests that it is advisable to start up with the highest nicotine level you can tolerate. (1)
The Royal College of Midwives advises pregnant smokers to switch to vaping (1):
Following the 1 October 2015 changes to the law on e-cigarettes (1), it is illegal in the UK for retailers to sell electronic cigarettes (e-cigarettes) or e-liquids to someone under 18 and for adults to buy (or try to buy) tobacco products or e-cigarettes for someone under 18.
If you have a damaged item, all you need to do is let us know within 48 hours of receiving it, either by phone or email.
You can then return the product to us, and if it’s found to be faulty a refund or exchange will be issued. If the product is no longer in stock, you will be offered a refund or an exchange of a product of your own choosing. If the product is judged as not defective, caused by wear and tear or mis-used they will be returned to you. (In this case you will be liable for the cost of returning the goods to us.)
*Please send using tracked postage*
If you find an item out of stock, please get in touch so that we can keep you updated on when we will be stocking up.
To login into your account press the account icon and enter your email address and password, you will also be able to login into your account during the checkout process.
If you are having difficulties logging in, please go to the login page and press the forgot your password button and follow the instructions.